When do I receive my boarding passes?
You’ll receive your boarding passes 2 days before departure in case you’ve provided us with the details of your travel document on time. It might be that you’re flying with an airline for which you’ll have to check in at the airport: in that case please follow the instructions in your booking confirmation.
In case you should have received your boarding passes 2 days before departure and you did not receive them you must contact us on the emergency phone line as stated in your booking confirmation.
Posted in: Traveldocuments